How it works
From first chat to looked after.
No jargon and no surprises. Here's what happens, start to finish.
The process
First chat 15–30 minutes
You tell me about your business and what the site needs to do. I'll suggest the right package and give you a fixed price.
Proposal and deposit
You get a short written proposal. The deposit books your slot.
Your brief the clock starts here
You get a private link to a simple form: your services, areas, logo, photos, domain. Each section has hints, and if you're not sure about something, tick "help me with this" and I'll sort it.
Design about a week
I design the site around your business and show it to you before it's built. You say what to change.
Build about a week
I build it with your admin, and you try everything on your own phone on a preview link before anything goes live.
Launch 1–5 days
Your site goes live on your domain. If you're moving from an old site, I handle the switch so your email and Google listings keep working.
Care plan ongoing
I keep it hosted, secure, backed up and monitored, and I'm here when you need something changed.
How long it takes
Usually 2–3 weeks from when I have your content. Most delays are waiting for photos or words, which is why the brief makes it easy. One thing to know: if your domain was bought through Wix, moving it can add up to 5 days. I'll tell you on day one if yours is.
What I'll need from you
- Your business details, the services you offer and the areas you cover.
- Your logo and colours, if you have them (if not, we'll sort that too).
- Photos of your work. Phone photos are fine.
- Where your domain and email are (a login, or I'll help you find out).
- Your Google Business Profile and social links, and any reviews you're proud of.
Paying
Upfront
Half to book your slot, half at launch. Then the care plan monthly from launch.
Monthly
A deposit to book your slot, then a monthly subscription for 12 months, starting straight away. After that you choose: drop to the care plan, or carry on and get a full refresh of your site.
Both ways, with the exact numbers for what you need, are in the price calculator on the Trades and Small business pages.
Prices are fixed and agreed before any work starts. Small changes (up to 30 minutes a month: text, photos, prices) are included in the care plan; anything bigger gets a quick quote first, so there are never surprise bills. After the first 12 months, you can stop the care plan with 30 days' notice.
My promise
- A fixed price, agreed before anything starts.
- A reply within 24 hours.
- Plain English, no jargon.
- Your domain and your data are always yours.
Who owns what
Yours
Your domain name, always registered in your name, plus your content, photos and customer enquiries.
Mine to look after
The hosting, security, updates and all the technical setup, so you never have to deal with it.
Hosting, in plain English
Your site runs on Cloudflare, the network that sits behind a large part of the internet. It's fast everywhere, protected from attacks, and it copes easily when it gets busy. The monthly fee covers all of that, plus keeping everything updated and working.
Questions
My domain is on Wix. Is that a problem?
Not at all, it just takes a few extra days. Wix doesn't let domains it sold point anywhere else, so we move it to a normal registrar first (about £10, and it adds a year to your domain). Your current site and email keep working the whole time.
Can I update the site myself?
Yes. Your admin lets you add job photos, see and reply to enquiries, and ask for reviews, all from your phone. For anything else, just message me.
What if I want to leave?
After the first 12 months you can stop with 30 days' notice. Your domain is yours, and I'll give you your enquiries and your content.
Will I show up on Google?
Every site is built so Google understands your business and where you work, and it loads fast, which Google rewards. If you want to push harder in your area, the Local SEO package adds five pages for the towns or services you want more of, and your finished jobs go onto them from your phone.